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ELRCPartially AllowedCause No 576 of 2018· [2018] KEELRC 2 (KLR)

Jemimah Pauline Awuor v Dormans Coffee Limited [2018] KEELRC 2 (KLR)

Employment and Labour Relations Court
19 December 2019
2,175 words in judgment
View original judgmentRead on Kenya Law Watch case
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The bottom line

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A Kenyan court upheld a dismissal as fair because the employer followed proper procedure, but still ordered it to pay admitted leave dues and issue a certificate of service.

What this practically means

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Executive summary

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The claimant, formerly employed by the respondent as a Merchandiser (later Promotions Events Coordinator), was summarily dismissed by letter dated 13.12.2017 following a formal complaint by her supervisor alleging insubordination, absence from mandatory Monday sales meetings, engaging casual staff without approval, failure to provide timely reports and reconciliations, and absence without permission. She received a show-cause notice, attended a disciplinary hearing on 14.11.2017, was dismissed, and her appeal to the Managing Director was unsuccessful. She sued in person (later through advocates) claiming notice pay, medical expenses, accumulated annual leave, overtime, 12 months' compensation for unfair termination, a declaration, costs, and a certificate of service. The Court found a contract of service existed from 2003, based on the respondent's own witness's testimony that she had worked about 15 years. On fairness, the Court held the respondent accorded due process under section 41 of the Employment Act (notice, hearing and appeal) and had genuine reasons for termination under sections 43, 45 and 47(5); her grievances about her supervisor did not justify breaching clear policies. The termination was therefore not unfair. Compensation, notice pay, medical expenses and overtime claims failed; annual leave was awarded only as admitted (Kshs.44,190.48 for 16 days), and a certificate of service was ordered. Judgment was entered for the claimant for Kshs.44,190.48 payable by 15.01.2020, delivery of a certificate of service, and costs of the suit. Delivered at Nairobi on 19th December, 2019 by Byram Ongaya, Judge.

Key legal issues

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01

Existence and commencement date of the contract of service

Holding

The parties were in a contract of service; the claimant was employed in 2003 as per her evidence, corroborated by RW's testimony that she had worked about 15 years

Reasoning

The respondent's own witness testified that as at termination the claimant had worked for the respondent for about 15 years, which contradicted the respondent's pleaded commencement date of 12.05.2013. The Court therefore preferred the claimant's evidence that employment commenced in 2003.

p. 1
02

Whether the termination was unfair

Holding

The termination was not unfair - both procedurally and on the validity of the reasons

Reasoning

Procedurally, the claimant received a show-cause notice, attended a disciplinary hearing whose minutes she signed, was summarily dismissed, and appealed, with the appeal dismissed. On substance, she confirmed the misconduct: missing mandatory meetings, hiring a casual without prior approval, and delaying reports and reconciliations. Her grievances about her supervisor did not justify breaching clear policies. Sections 43, 45 and 47(5) were satisfied.

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03

Other remedies: overtime, notice pay, medical expenses, annual leave, certificate of service

Holding

Overtime, notice pay and medical expenses claims fail; annual leave awarded as admitted (Kshs.44,190.48 for 16 days); certificate of service to issue

Reasoning

The overtime claim failed for want of specific pleading and evidence of compliance with the computation process. Notice pay failed because gross misconduct entitled lesser notice. Medical expenses failed because the claimant bypassed the designated hospital. Annual leave was awarded only as admitted by the respondent's witness. A certificate of service is a statutory entitlement under section 51.

p. 3

Legal principles established

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  • An employer accords due process under section 41 of the Employment Act by issuing a show-cause notice, holding a disciplinary hearing, and offering an appeal
  • An employee's unresolved grievances are not a reasonable ground for breaching the employer's clear policies

Court orders

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  1. 1.Payment of Kshs.44,190.48 by 15.01.2020, failing interest at Court rates from the date of filing the suit until full payment
  2. 2.The respondent to deliver a certificate of service by 15.01.2020
  3. 3.The respondent to pay costs of the suit

Authorities

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Legislation

  • Employment Act, 2007section 41
  • Employment Act, 2007sections 43, 45 and 47(5)
  • Employment Act, 2007section 51
Jurisdiction invoked
Employment and Labour Relations Court jurisdiction under the Employment Act, 2007 (first-instance employment claim)

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Jemimah Pauline Awuor v Dormans Coffee Limited [2018] KEELRC 2 (KLR)", Case Analysis (2019). Cause No 576 of 2018. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2018/2/eng@2018-12-19

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.