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ELRCPartially AllowedNot stated in judgment

Kamuti v KCB Bank Kenya Limited (Employment and Labour Relations Cause E684 of 2022) [2025] KEELRC 845 (KLR)

Employment and Labour Relations Court
14 March 2025
4,060 words in judgment
View original judgmentRead on Kenya Law Watch case
AI-assisted case brief
·~16 min to read original · ~4 min brief

The bottom line

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A Kenyan court ruled that even a poorly performing bank employee was unfairly terminated because the employer skipped the required fair-hearing procedure.

What this practically means

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Executive summary

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The Claimant, employed by the Respondent bank since 14th February 1994 as a banking clerk/teller and earning Kshs. 234,757/= monthly, was terminated on 10th May 2022 on grounds of poor performance. He claimed his 2020 and 2021 performance appraisals were malicious and irregular, evaluating him against tasks outside his duties as a cashier, such as sourcing customers, mobile and internet banking promotion, credit card issuance and international money transfers, with unattainable targets and moderated scores. He sought a declaration that the termination was unfair and unlawful, one month's salary in lieu of notice, maximum compensation of 12 months' salary, costs and interest. The Respondent maintained the termination was substantively and procedurally fair, that the added duties were standard for bank tellers, and that terminal dues were paid. The court framed three issues: substantive justification and procedural fairness, entitlement to relief, and costs. Relying on Walter Ogal Anuro v Teachers Service Commission and Maina Mwangi v Thika Coffee Mills, the court held the Claimant was clearly underperforming and showing no efforts to improve, so valid reasons existed; however, the Respondent failed to follow the mandatory procedure in Section 41 of the Employment Act, the capability hearing not being established as a proper disciplinary hearing. Judgment was entered for the Claimant, but compensation was limited to 2 months' salary (Kshs. 469,514/=) with interest at 14% per annum from the date of judgment, notice pay having already been paid. Each party was ordered to bear its own costs. The suit was partially allowed.

Questions the Court framed

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The issues the Court set itself to decide, in its own words.

  1. 1.Whether the Respondent followed substantive justification and procedural fairness in terminating the Claimant
  2. 2.If (i) above is in the affirmative, whether the Claimant is entitled to the relief sought
  3. 3.Who should pay the costs of the cause?

Key legal issues

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01

Whether the termination of the Claimant was substantively justified and procedurally fair

Holding

Substantively justified but procedurally unfair; judgment entered for the Claimant.

Reasoning

The court found the Claimant was clearly underperforming and showing no efforts to improve, so the Respondent had valid reasons under Sections 43 and 45 of the Employment Act for termination on grounds of poor performance. However, the Respondent failed to follow the mandatory procedural requirements of Section 41, as it was not clarified that the capability hearing was a disciplinary hearing and the employee was not properly notified of the grounds. Both tests must be met; failure of one renders termination unfair.

p. 8
02

Whether the Claimant was entitled to the reliefs sought

Holding

Partially - awarded 2 months' salary (Kshs. 469,514/=) with interest; notice pay already paid; costs to each party.

Reasoning

Because the Respondent had valid reasons to terminate but failed on procedure, the court exercised its discretion under Section 49 of the Employment Act to award only 2 months' equivalent salary rather than the maximum 12 months sought. The one month's notice pay had already been paid, and each party was to bear their own costs.

p. 8

Legal principles established

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  • For a termination to pass the fairness test, there must be both substantive justification and procedural fairness.
  • An employer terminating on grounds of poor performance must comply with the mandatory procedure in Section 41 of the Employment Act, including explaining the reasons and hearing the employee's representations.
  • Where an employer establishes valid reasons but fails on procedure, compensation may be reduced rather than the maximum awarded.

Court orders

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  1. 1.Judgment entered in favour of the Claimant on the finding that the termination was unprocedural
  2. 2.Compensation of 2 months' equivalent of salary, being a total of Kshs. 469,514/= plus interest at 14% per annum from date of judgment until full payment
  3. 3.No award of one month's salary in lieu of notice as the Claimant had already been paid it
  4. 4.Each party to meet their own costs of the suit

The bench

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One judgment of the whole court — no separate or dissenting opinions.

Wrote the judgment

Jurisdiction invoked
Original employment and labour relations jurisdiction (Employment Act, 2007; Employment and Labour Relations Court Act)

Relief refused

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Declaration that termination was unfair and unlawful (insofar as substantive justification concerned)

The court found valid reasons for termination existed; only procedure failed.

p. 8

12 months' maximum compensation

Award limited to 2 months' salary because substantive justification was established.

p. 8

One month's salary in lieu of notice

Already paid to the Claimant.

p. 8

Costs of the suit

Each party ordered to bear own costs.

p. 8

Costs

Each party will meet their costs of the suit.

Quotable passages

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Verbatim from the judgment, each located to the page it appears on in the official PDF — so these can be cited and checked directly.

the court finds the claimant was clearly underperforming and was showing no efforts to improve. However, he was unprocedurally terminated and for that reason judgment is entered in his favour.
p. 8Finding on substantive justification and procedural fairness
For termination to pass the fairness test it ought to be shown that there was not only substantive justification for the termination but also procedural fairness.
p. 8Test for fairness of termination
Failure to follow this mandated process the termination is regarded as unprocedural.
p. 7Section 41 Employment Act mandatory procedure
He is awarded a total of Kshs.469,514/= plus interest at 14% per annum from date of judgment until full payment.
p. 8Final orders - award
Each party will meet their costs of the suit.
p. 8Final orders - costs

Issues in the judgment

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minor

The Claimant's pleaded terminal date and rating figures are inconsistent with the analysis: the claim states his appraisal was 3.10 dropping to 2.94, while the court's analysis states his scorecard rating was 2.78.

minor

The judgment uses inconsistent case name spellings for the same authority: 'Walter Ogal Anuro V Teachers Service Commissions [2013] eKLR' and 'Walter Ogal Onuro -vs- Teachers Service Commission Cause 955 of 2011'.

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Kamuti v KCB Bank Kenya Limited (Employment and Labour Relations Cause E684 of 2022) [2025] KEELRC 845 (KLR)", Case Analysis (2025). Not stated in judgment. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2025/845/eng@2025-03-14

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.