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ELRCPartially AllowedNot stated in the judgment as provided

Mutuma v DHL Worldwide Express Kenya Limited (Cause E1004 of 2021) [2025] KEELRC 2153 (KLR)

Employment and Labour Relations Court
23 July 2025
5,291 words in judgment
View original judgmentRead on Kenya Law Watch case
AI-assisted case brief
·~21 min to read original · ~4 min brief

The bottom line

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Kenya's Employment Court ruled DHL unfairly dismissed its former managing director, awarding him Kshs.8.9 million, but declined reinstatement and ordered him to return the company car.

What this practically means

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Executive summary

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The claimant, formerly Managing Director and Country Manager of DHL Worldwide Express Kenya Limited, challenged his suspension and summary dismissal effective 12.11.2021, seeking declarations of unfairness, reinstatement, salary for the period out of employment, and various damages. The respondent counterclaimed for the return of motor vehicle KCX 007P, a Toyota Prado, or its market value. The Court found the parties were in a contract of service and that the dismissal was procedurally unfair: no investigation report was prepared or given to the disciplinary panel or the claimant, hardcopy documents requested for the defence were withheld, and RW1 appeared to have investigated, prosecuted and influenced the panel. On substance, the Court held the reasons for termination were not valid: the 13th month cheque was implemented as policy during COVID-19 and continued to be paid, audits disclosed no discrepancy, and human resource changes were the responsibility of Kenneth Kaunda, on whose professional advisory the claimant properly relied. Allegations of breach of confidentiality were remote. The Court declared the termination unfair, awarded one month's pay in lieu of notice (Kshs.1,269,984.58) and six months' compensation (Kshs.7,619,907.48), totalling Kshs.8,889,892.06 less PAYE. Reinstatement was declined as impracticable and time-barred under section 12(3) of the ELRC Act; lost future earnings and bonus claims were declined as speculative and discretionary. The counterclaim succeeded, with an order for delivery of the vehicle or a partial set-off. Each party was to bear its own costs.

Questions the Court framed

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The issues the Court set itself to decide, in its own words.

  1. 1.Whether the parties were in a contract of service
  2. 2.Whether the claimant was dismissed and on what reasons
  3. 3.Whether the procedure adopted to terminate the claimant's employment was fair
  4. 4.Whether the respondent had valid and genuine reasons to terminate the employment
  5. 5.What remedies are available to the parties, including the respondent's counterclaim for the motor vehicle

Key legal issues

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01

Procedural fairness of the disciplinary process

Holding

Procedure was unfair: no investigation report was prepared or provided, and hardcopy documents requested for the defence were not provided

Reasoning

Although a hearing notice and opportunity to be heard satisfied section 41 of the Employment Act, the absence of an investigation report, denial of hardcopy documents, and apparent bias (RW1 investigating, prosecuting and sitting on the panel) rendered the process unreasonable under section 45. The administrative appeal failed to address these grievances.

p. 8
02

Substantive validity of reasons for termination

Holding

No valid or genuine reasons existed per section 43; allegations about the 13th cheque were an unjustified afterthought and HR lapses were Kenneth Kaunda's responsibility

Reasoning

RW1's testimony confirmed the 13th salary was treated as policy during COVID-19 and continued to be paid; post-implementation audits found no discrepancy and no counterclaim for refund was made. The human resource function was fully within Kaunda's competence, and the claimant acted in good faith on his advisory; failure to avail the laptop was farfetched absent an investigation report.

p. 9
03

Remedies under sections 35 and 49 of the Employment Act

Holding

One month's pay in lieu of notice and six months' gross pay as compensation, total award Kshs.8,889,892.06 less PAYE

Reasoning

Terminal dues for salary and leave were paid and not claimed. Notice pay was due per section 35. In assessing compensation under section 49, the Court considered the claimant's continued use of the company vehicle, failure to attend mitigation, but clean record of service, settling on six months' gross salary.

p. 10
04

Counterclaim for return of motor vehicle KCX 007P

Holding

Counterclaim succeeded for delivery of the vehicle or a partial set-off arrangement

Reasoning

The claimant continued to use the respondent's motor vehicle after termination without legal basis; the Court ordered delivery by 01.11.2025 or a partial set-off agreement against the amount awarded to the claimant.

p. 11

Legal principles established

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  • Duties clearly vested in a professional employee by reason of reliance on their competence cannot be subject of culpability of their supervisors unless collusion or established supervisory failure is shown

Court orders

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  1. 1.Declaration that the termination of the claimant's employment by the respondent was unfair
  2. 2.Respondent to pay the claimant Kshs.8,889,892.06 less PAYE by 01.11.2025 failing interest to run from the date of judgment till full payment
  3. 3.Declaration that the claimant to deliver to the respondent motor vehicle registration number KCX 007P, Toyota Prado by 01.11.2025 or parties may enter a partial set-off agreement
  4. 4.Each party to bear own costs of the suit including the counterclaim

The bench

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One judgment of the whole court — no separate or dissenting opinions.

majority

Wrote the judgment

Jurisdiction invoked
Employment and Labour Relations Court Act, section 12

Relief refused

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Reinstatement as managing director and board director

Irreparable relationship, vacancy filled, and the three-year limitation under section 12(3) of the ELRC Act had lapsed

p. 10

Salary, allowances and benefits for 14 years in lost future earnings

Speculative; claimant showed no reason barring him from gainful engagement attributable to the respondent

p. 10

Bonus and discretionary payments

Discretionary privilege not available consequent to termination per contractual provisions

p. 10

Pecuniary damages for lost opportunities and damages for discrimination

Not granted; the Court found no established discrimination and awarded only statutory and compensatory remedies

Costs

Each party to bear own costs of the suit including the counterclaim.

Quotable passages

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Verbatim from the judgment, each located to the page it appears on in the official PDF — so these can be cited and checked directly.

The Court finds that duties clearly vested in a professional employee by reason of reliance on their competence cannot be subject of culpability of their supervisors unless it is shown that the supervisor colluded or made an established supervisory failure.
Supervisory liability for professional employee duties
By that testimony, the Court finds that the suspension and subsequent termination was malicious and unfair as urged for the claimant because, the evidence was that in fact, no investigation report was prepared in view of the purported investigations.
p. 8Want of investigation report rendering termination unfair
The declaration the termination of the claimant’s employment by the respondent was unfair.
p. 11Final orders - declaration of unfair termination
The respondent to pay the claimant Kshs.8, 889,892.06 less PAYE by 01.11.2025 failing interest to run thereon from the date of this judgment till full payment.
p. 11Final orders - monetary award
Each party to bear own costs of the suit including the counterclaim.
p. 11Final orders - costs

Key timeline

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Practical implications

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Frequently asked questions

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Cite this brief

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Cite this brief

Caselaw, "Mutuma v DHL Worldwide Express Kenya Limited (Cause E1004 of 2021) [2025] KEELRC 2153 (KLR)", Case Analysis (2025). Not stated in the judgment as provided. Source: https://new.kenyalaw.org/akn/ke/judgment/keelrc/2025/2153/eng@2025-07-23

Suggested citation format for research notes or client memos. Always verify the original judgment before relying on any point.